Privacy Policy - J&J Coastal Lending

Your privacy is important to us. To better protect your privacy, we have provided this notice explaining both our online information practices, as well as your choices regarding the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. This Privacy Policy will describe:

The types of information we collect
How we use your information
The steps we take to keep your information safe

What information do we collect about you?

We collect information about you in two ways:

When you voluntarily interact with us or our website, including talking to us on the phone, registering information to contact us, inputing loan/refinance preferences signing up for our newsletter, joining our email list, or by submitting a testimonial. This personal information could include: Name, mailing address, phone number, email address, and IP address.
Automatic collection of more general website usage information, including analytics, and cookies that allow us to identify and authenticate visitors, track aggregate behavior, enable important site features, track the efficacy of our website and help us learn more about our visitors’ behavior.

Why do we collect this information and what do we do with it?

We collect information about you in order to communicate with you through email and/or SMS depending on your (the client) personal preference. We also collect information in order to provide customer service.

You have a right at any time to stop us from contacting you. If you have consented to receive messaging from us, you may opt out at a later date, or by replying STOP to any of the SMS messages we send to the number provided. You may also opt-out via email’s UNSUBSCRIBE button.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without providing you an opportunity to opt-out or to prohibit such uses.

Who do we share your information with?

We will never share, trade, or otherwise sell your personal information such as phone numbers and SMS consent to third parties under any circumstances.

How do we secure your data?

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How long do we keep your information?

We hold onto personal data for the reasonable timeframe that an individual might be considered a potential customer. We will not hold onto your personal data for longer than is necessary.

How do we use cookies?

Cookies are placed on your computer to collect standard Internet log information and visitor information, so we can conduct statistical analysis on website activity. You can set your browser to not accept cookies at any time, but some of our website features may not function as a result.

Changes to our Privacy Policy

We may amend this Privacy Policy at any time by posting a revised version on our website. The revised version will be effective as of the published effective date. If there are material changes to our sharing practices, we will provide notice 30 days prior to the effective date which we will post on our website. After the 30-day notice, your continued use of any Service constitutes express acceptance to all changes to the Privacy Policy. This Policy was last updated on October 22, 2024.